Really loved the text ahead of time with the pic of who would be coming. Cris was prompr, very friendly and addressed all questions, as well as educating us on how the systems run in general.
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Our installers were very friendly and polite. Steve who came to sell us the units was amazing and did all he could to meet our needs. He did not try to over sell us on anything or give us anything our home didn't need.
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The furnace still has some issues but your service is so good that I over look the issues at hand.
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We got someone here the same day we called and they immediately knew what to do for us. The person who helped us answered all the questions we had, and treated us with respect. I didn't feel like he was pushy at all. Also, when we showed concern about the price, he gave us different options. We really appreciated everything that he did for us.
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Was really impressed with the service and the price for the tune-up with the coupon in the values pak
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Wonderful technician. Answered any questions and was very friendly.
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Our technician arrived in a timely fashion. He was knowledgeable and helpful and fixed our furnace quickly. It is working now and we will have a warm house this winter, so we are very happy.
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Brandon is a delightful young man. He is professional and very friendly. Able to explain operational questions geared for the non professional customer. Your company has gained a new loyal family and we will always call Absolute Air to meet our needs. Thanks Ed and Jessie Ivey
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Dennis was great! He was very thorough and knowledgable. He explained the process clearly and was very helpful and willing to answer any and all questions.
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Dennis was friendly efficient and knowledgeable. He offered insight and suggestions to help us with our needs.
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No criticism for Shay but I was surprised that my AC unit was not top of the line. I purchased an expensive part to reduce start-up duty load.
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Overall Experience
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